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IVR, Receptionist, EPABX, Customer Care No, Customer Care Number

Customer Care No, IVR, Receptionist, EPABX

We provide here a unique concept of 24 Hr available Customer Care No. for your company that never goes busy or out of network, however, you can set your own working hours limit for the same. In this when somebody calls you he is first of all greeted with a welcome call and then he is redirected to the desired person depending on his need, which may be a landline number or any mobile number. Thus, there is no need to be available in your office to attend the calls just like traditional EPABX or IVR systems.

This is a cloud service that manages all your office calls and gives you a complete online control of your phone system with its integrated Real-Time Analytics and Notification systems. It is easy to set up, configure and edit, and you can monitor and access your call records anytime.

It is your personal reception hosted virtually in cloud telephony environment with this service you get a personal telephone number where your customers can call 24×7.

Customers calling to your number are greeted with a message customized specially for you and can select extension set by you to speak with concerned person, leave a voicemail or send a fax to you!

It is a feature rich tool that provides you the following features -

1. Incoming calls are forwarded to your mobile or landline numbers.

2. If one number is busy, the next programmed number is called.

3. List of all the numbers who called you – So you never lose a business lead.

4. Never Busy, available 24×7. Voice Mail recording if your phone is not reachable.

5. Audio recordings of complete conversation with your customers.

6. Receive Fax from customer as PDF in your Email – No need of fax machine.

7. Ability to set your work hours – after work hours your customers are sent to Voice Mail.

8. Detailed call logs with date, time of call, caller id, duration of call and forwarded number.

9. No hardware is required at all.

10. Greet your caller with a welcome message.

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Computer Vatika

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